Choose an Upload Method

We offer multiple ways to upload content. The delivery method you choose should depend on the type and amount of content you have, as well as the technical resources available to you.

Basic Upload Form

The simplest way to upload individual assets is through the "Upload" button on the "Assets" page. You can upload your reference and provide all metadata in our simple upload process. Depending on your contract with us, you may see multiple buttons for different asset types.

After uploading an asset, you can track its import status on your "Drafts" page.

We aim to review and import all submissions within 24 hours. Assets uploaded through the upload form are usually reviewed within no more than 2 business days and then imported to Content ID. After no more than 3 business days, you will see them on your "Assets" page.

Bulk Delivery via Google Drive

Delivering assets in bulk is recommended if you want to deliver multiple assets at once.

1. Make a copy of our asset delivery sheet For each delivery, use one Google Sheet to provide us with all relevant metadata.

   • Music / Sound Recording: Click this link to make a copy of our music metadata sheet.

   • Music Video: Click this link to make a copy of our music video metadata sheet.

   • Video / Web Asset: Click this link to make a copy of our video metadata sheet.

2. Fill out the metadata sheet Add the metadata for all assets you want to deliver to us, one row per asset. All blue columns must be filled, yellow ones are optional. Please also mind the formatting guidelines shown in the header of each column.

3. Upload the reference files Create a Google Drive folder that contains both your metadata sheet (see step 1) and each asset’s reference file as specified in the “filename” column. Please see this example folder for a music asset delivery for reference. Share the Google Drive folder and make sure that “Anyone with the link” can “edit” the entire folder. Send a link to the Google Drive folder to our customer support team. Please don't forget to always send the whole Drive folder, including the asset delivery sheet and all tracks you want to deliver to us.

Bulk Delivery via SFTP

If you regularly upload a large number of assets (> 100 per month), you can deliver assets in bulk via SFTP. Contact your account manager for information on how to use the SFTP bulk deliver feature.

API

If you regularly upload a large number of assets (> 100 per month) and have adequate technical abilities, you can deliver assets via API. Contact your account manager for information on how to use the API.